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Cyber Incident

Every incident can be different which means there is no single solution.

There are best practices and approaches you can consider using for your incident.

Use the steps below to help guide getting your business back to normal and better prepare for next time.

TRIAGE, CREATE A PLAN AND THEN TAKE ACTION

ENGAGE YOUR INSURER OR AN INCIDENT RESPONSE FIRM

NOTIFY, REPORT AND BETTER PREPARE FOR NEXT TIME

Using learnings from 2 and 3 above, triage your situation, create, document and communicate your plan to address the incident.

4

Setup a recurring meeting with key business staff to update them on progress.

5

Make sure to rest staff if the incident plays out over extended hours.

6

If you have cyber insurance that covers the type of incident you are dealing with, give them a call to talk through options and triage your situation.

1

Consider following an incident process

Resources

Introduction to incident response 

2

Utilise best practice

Resources

Ransomware Response Guide

I've been hacked 

Steps to take if infected 

3

TRIAGE, CREATE A PLAN AND THEN TAKE ACTION

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